How do I download from a given date?
If you don't want to wait to download all email attachments the first time, set the 'start date'from which you want to download your attachments in the Search tab. Leave the 'end date' unchecked to indicate that there is no end date.
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Why does it download all my mail?
The program identifies new mail based on when it last succesfully downloaded attachments. So when you run it for the first time, since no attachments have been downloaded yet, it will download all mail attachments in your email inbox after which it ...
How do I re-download the same attachments?
If you you want to re-download the same attachments that the program had already downloaded in the past, choose Search tab -> Check In -> All mail. Make sure you check the "Overwrite" checkbox.
I see [THROTTLED] in the Status, what is that?
Some email providers like Gmail will end up throttling your connection if we end up processing too many requests for a given email account. To work around this, the program will back-off on the downloads for a certain period of time before resuming ...
Connections fail with error similar to 'Too many simultaneous connections'
If you have a lot of devices or clients connecting to the same email account, the mail servers may only allow certain limit of connections at a given point in time. To speed up downloads, Mail Attachment Downloader establishes multiple connections ...
Troubleshoot: Attachment problems or issues -- send us logs
Before contacting support, it is important that you follow these three steps and provide the following information: Version and build of the program you are on Brief problem description Steps to reproduce the issue and if it is intermittent or ...