Logging Quantity -- verbose vs non-verbose logging

Logging Quantity -- verbose vs non-verbose logging

Logging quantity is controlled by the verbose logging checkbox in the Logs tab in the program. Anytime this setting is changed you MUST uninstall and reinstall the service using the service tab in the program.

By default verbose logging will not rotate logs so it will fill up disk space. Ideally you shouldn't be using verbose logging for extended periods in production. 

That said, there are two files in the folder where the exe lives called log4net.debug and log4net.error. These are the log4net settings so you can control many parameters of how the program logs information. You can google up log4net and modify these files to specify settings that you want (including log rotation frequency, log size per file etc.). 

Otherwise to avoid filling up your disk, just turn off verbose logging and if you have a service installed, make sure you reinstall the service from within the program for that change to take effect.

    • Related Articles

    • Purchase link for v3.x product/support extensions (non-subscription)

      These are the steps you must take to purchase support extensions. Prerequisites: These are the instructions to get premium support and be eligible for upgrades if you already have purchased the perpetual 3.x license for the product. You DO NOT need ...

    • PRO Client vs Server license

      The PRO Client software will NOT run on a Windows Server. To run on a Windows Server, get the PRO Server license. The PRO Server software also adds the ability to run as a Windows Service as well.

    • Security with Mail Attachment Downloader

      Support for TLS The program supports TLS over IMAP and POP3 for transport security when connecting to a mail server. Only connections presenting valid certificates are accepted. This is turned on by default for most common mail servers and you can ...

    • Need help from GearMage support? Speed up the support response by following these easy tips...

      Before you submit any support ticket, please make sure you are on the latest build (version may still say eg. 3.2 but the build is often newer). Being on the latest build provides many benefits and fixes that would help speed up your support ...

    • Troubleshoot: Attachment problems or issues -- send us logs

      Before contacting support, it is important that you follow these three steps and provide the following information: Version and build of the program you are on Brief problem description Steps to reproduce the issue and if it is intermittent or ...