Some attachments not downloading with Gmail
Some attachments are inlined, check the 'Inline attachments' checkbox in the 'Search' tab. Also, a format of attached files that is sent by Outlook (TNEF) is not supported if your mail server does not convert them. These will be ignored by the program. If the attachment still doesn't download, contact issues@gearmage.com.
Related Articles
How do I re-download the same attachments?
If you you want to re-download the same attachments that the program had already downloaded in the past, choose Search tab -> Check In -> All mail. Make sure you check the "Overwrite" checkbox.
Save emails with attachments as PDF, TIFF, DOCX and many more
Saving emails to PDF or multi-page TIFF or over 50+ other formats has never been easier. Mail Attachment Downloader PRO Server lets you download not just attachments but email bodies as well. What's more? The PRO Server offers more powerful features ...
Cannot login to Gmail - access denied or Sign in with Google temporarily disabled for this app
Build 1067 (same version v3.2) should fix common google authentication issues. So please upgrade first (https://gearmage.zohodesk.com/portal/en/kb/articles/latest-pro-client-and-pro-server-builds-how-to-get-them). If the latest build does not fix ...
Why does it download all my mail?
The program identifies new mail based on when it last succesfully downloaded attachments. So when you run it for the first time, since no attachments have been downloaded yet, it will download all mail attachments in your email inbox after which it ...
I see [THROTTLED] in the Status, what is that?
Some email providers like Gmail will end up throttling your connection if we end up processing too many requests for a given email account. To work around this, the program will back-off on the downloads for a certain period of time before resuming ...