Why is Selected Folders grayed out?
Some mail servers only support the POP3 mail server protocol.
The POP3 protocol inherently does not support folders whereas the IMAP protocol does.
To overcome this, first, make sure that your mail server supports IMAP and then change the protocol in the Mail Server tab to IMAP.
Related Articles
Save emails to magic folders or hard drive
Saving specific emails to specific magic folders or your hard drive has never been easier. Try our FREE version first for personal or trial use. It only downloads attachments (not the entire email) and also only allowed you to save attachments in a ...
Run as a Windows Service
Service Instructions Mail Attachment Downloader PRO Server enables you to install Mail Attachment Downloader as a Windows Service. Service Type By default the service is installed with the 'Local System' account. While this will certainly work, it is ...
PRO and PRO Server settings folder location and permissions failure or problems
First, please re-download and re-install the latest PRO Server version from the download link in your PRO or PRO Server license email. This new build (same version v2.4 or v3.2 but newer build) has a few new buttons to locate your settings folder. ...
Office365 or Outlook permissions
Access to Office365 or Outlook.com requires the use of Exchange Web Services (or EWS). This is the service that Mail Attachment Downloader connects to. The program uses secure modern authentication (OAuth 2) to connect to Microsoft servers. Once ...
Integrate document management system or content management systems with email
With advanced functionality offered by Mail Attachment Downloader PRO Server, be confident that you can take email data from many different sources (IMAP, POP3, Exchange and many more) and craft rules to get them to import it into your content ...