Why use custom application registration? By default, the application uses delegated authentication using OAuth to authenticate the user to Microsoft (sometimes called modern authentication). This sometimes can pose issues if you end up running the ...
If you encounter an error such as the below... AADSTS70043: The refresh token has expired or is invalid due to sign-in frequency checks by conditional access. The token was issued on 2025-10-13T12:59:49.3759371Z and the maximum allowed lifetime for ...
We have seen some reports where certain browser configuration or OS configurations or Office 365 configurations results in a login loop wherein you enter your username and password in the browser but you are taken back to the login screen. This isn't ...
If you receive an error similar to the below when trying to run a download session... The sync state generation is not found; generation=17;[highest=31][31][29][30] ...this means that the program can no longer use New messages only option to download ...
Mail Attachment Downloader PRO Client or PRO Server Manual settings copy: All settings are usually stored in the %AppData%\MAD folder (open this in explorer or if you used command line args to specify a different folder, in that folder). If ...
How do I get the latest build? To get the latest build: IMPORTANT: If using the PRO Server version, ensure that the service is uninstalled fully from within the program's Service tab (this is IMPORTANT to ensure proper installation and upgrades). ...
Error dialog commonly shown Mitigations Try disabling any and all antivirus locally on the machine. Make sure email scanning or monitoring is turned off specifically in antivirus software (it's usually a hidden setting). Even if the main antivirus is ...
We fully support modern authentication (OAuth) with both Microsoft (Office365 Exchange, Outlook IMAP) and Google (IMAP) based accounts. The latest build fixes common auth issues: ...
Before contacting support, it is important that you follow these three steps and provide the following information: Version and build of the program you are on Brief problem description Steps to reproduce the issue and if it is intermittent or ...
Why use custom application registration? By default, the application uses delegated authentication using OAuth to authenticate the user to Microsoft (sometimes called modern authentication). This sometimes can pose issues if you end up running the ...